Effective Date: [28, May 2024]
Fast Track Technologies (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [fasttracktechnologies.org], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you disagree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect personal information from you when you visit our website, including but not limited to your name, email address, phone number, and home address when you book appointments or inquire about our services. We also collect non-personal information such as your IP address, browser type, referring/exit pages, and operating system for analytical purposes using Google Analytics and other SEO tools.
How We Use Your Information
We may use the information we collect in the following ways:
- To provide and maintain our services, including arranging visits from our service partners to address appliance repair needs.
- To improve our website and services based on the information and feedback we receive from you.
- To communicate with you, including responding to your inquiries, processing transactions, and sending you updates and promotional information.
- To comply with legal obligations and resolve any disputes that may arise.
Disclosure and Sharing of Your Information
We are committed to protecting your privacy. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as described below:
- Trusted Third Parties: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep your information confidential.
- Service Partners: Your information may be shared with nationwide service partners who visit customers to provide repair services on our behalf.
- Third-Party Service Providers: We may share your information with third-party service providers who help us deliver our services.
- Legal Requirements: We may disclose your information when required by law or to protect our rights and property.
This policy applies to all information collected through our website or other means.
Security of Your Information
We implement a variety of security measures to ensure the safety of your personal information. These include appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure when you book appointments or access your personal information.
Use of Brand Names
We may mention brand names for reference purposes to indicate the types of appliances we repair. However, we are not affiliated with any specific brands unless explicitly stated.
Consent
By using our website, you consent to our privacy policy.
Your Choices and Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your personal information, subject to legal obligations.
- Opt-out of receiving marketing communications.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at info@fasttracktechnologies.org.